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Frequently Asked questions

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How do I set up VPN connection to my Thinka device?

This feature is only available on Thinka for KNX Pro

Go Smart Support and click Start VPN KNX Access button

Thinka has started the built-in VPN server and created client certificate. Download this certificate by clicking the Download VPN File button. This will download the certificate that you will use to connect later.

Install a VPN client if you haven't already done so.

Right click on the icon and choose Import file option

Select the client certificate that you have downloaded before

Open OpenVPN application again and select Connect option

Once the application connected to VPN server, application icon`s color turns in to the green

Now your computer connected to the VPN server and you are able to access Thinka device with IP addresses 10.8.0.1

Since Thinka device has built-in KNX IP interface, you can use 10.8.0.1 in ETS to access knx network

   

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In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666