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Frequently Asked questions

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I bought a Thinka with PRO functionality. Is the PRO Software shipped with the product?

The PRO functionality is a software only feature. Upon shipment you will receive a mail with instructions on how to activate the Thinka PRO functionality. The email contains a link.

It will redirect you to your order history on your account at (resellers) or (customers). Both links (Reseller and Customer) are reachable from the shop.

The new features (IP Gateway and VPN Server) will become available the next day or after restart.

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In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at, or by phone at +31-20-2420666