Support

Thinka support

Thinka support is here to help. Find answers in our frequently ask questions and watch our video tutorials that will help you with setting up your Thinka devices to work with Apple HomeKit.

Thinka for KNX

Find answers in our frequently ask questions for KNX systems.

Go to support

Thinka for Z-Wave

Find answers in our frequently ask questions for Z-Wave systems.

Go to support

Frequently asked questions

I think my Thinka is broken

Before contacting support there are a couple of things that you can do.

Trouble shooting

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Video

I bought a Thinka with PRO functionality. Is the PRO Software shipped with the product?

You will receive a mail with instructions on how to activate the Thinka PRO functionality.

Configuration

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Video

Thinka support

Thinka for KNX

Thinka for Z-Wave

Frequently asked questions

I think my Thinka is broken

I bought a Thinka with PRO functionality. Is the PRO Software shipped with the product?

How do I find my Thinka on my network?

How do I log in to my Thinka?

The "Thinka for KNX" Alexa is skill is not available in my country

Latest video tutorials

Connect Thinka to HomeKit

Connect Thinka to Google Home

Add a Motion Sensor to your Thinka