Thinka | HomeKit for KNX - Support

Video Tutorials

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How can I adjust my Apple HomeKit scenes?

You can easily do this yourself. We have a video tutorial that shows you how.

Are there any requirements for using Thinka in my home?

Thinka requires an existing KNX installation in your home, an available ethernet port and...

How do I install my Thinka?

Thinka is meant to be installed in your meter box on a DIN rail...

I just ordered a Thinka. How do I know when it arrives?

After you have ordered we sent you an email with a link to your order.

Can the Thinka be connected via Twisted Pair or an IP Gateway?

Both. In the video above we showed a connection to the KNX bus via TP, but you can also configure...

I just ordered a Thinka. What can I do to prepare the installation?

You can watch this video!

Can the KNX bus power a Thinka?

No the KNX bus does not provide enough power.

How do I provide power to the Thinka?

You can use the supplied power supply or use the screw terminals...

After connecting Thinka my KNX system has become irresponsive!

A irresponsive KNX system could happen due a lack of power...

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Do I have to program the Thinka in ETS?

No, you don't have to, Thinka will work without it.

My Thinka's LED is flashing green

This means your Thinka is working OK, but needs some attention.

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My Thinka's LED is flashing red

This means your Thinka is either updating its software or is not working OK.

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Is Thinka secure?

Yes, we've designed the Thinka with security and privacy in mind.

Does the Thinka connect my home to the cloud?

No, when using Thinka with HomeKit, there is no need for any connection outside your home network.

How do I configure my devices?

Check out some examples...

What do the colours of the LED on the Thinka mean?

The colours of the LED have different meanings...

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My Thinka's LED is red

No worries, your Thinka is starting up

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Do I need ETS to configure my devices?

No, not necessarily. You can also manually configure your Thinka.

How do I restart my Thinka?

The Thinka can be rebooted by pressing and holding the button on the front next to the Thinka logo,

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Can I use Thinka for visualisation?

Absolutely, Thinka is meant for visualisation using either HomeKit on an iPad, iPhone, Apple TV or AppleWatch.

How do I factory reset my Thinka?

Thinka can be factory reset by pressing the button on the front next to the Thinka logo

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What is the easiest way to configure my Thinka?

Thinka can read your existing configuration by reading your ETS (v4 or 5)...

How do I organize my devices in rooms?

First of all make sure that your devices are in the proper rooms in Thinka. Our ETS import...

Is Thinka just for voice?

No, Thinka is meant for visualisation using either HomeKit on an iPad, iPhone, Apple TV or AppleWatch.

How do I connect my Thinka to my Google Home?

Enable Google Home from the settings page on your Thinka.

How can I find the serial number on my Thinka?

The serial number is on the front of your Thinka next to the S/N

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Can I control my (garage) door with Thinka?

Although we would love to support this feature, HomeKit does not allow us.

Thinka says the my group address can not be read, what can I do?

Either the group address does not exist (did you make a typo?), or the group address is not readable.

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Can I use Thinka on my Android phone?

Yes, you can with Google Home or Amazon Alexa.

My device shows up in red, is that a problem?

Yes, as long as the bar is showing red, you need to do some manual work.

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How do I allow Thinka support remote access to my Thinka?

On the web interface of your Thinka, goto Settings -> Support, then "Start Remote Support Access"

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How do I configure the IP address of my Thinka

Thinka uses DHCP, you can configure the IP address on your router.

How do I pair with Thinka?

Just install the Thinka Setup App, choose or create a Home and click on 'Add Accessory'.

What versions of Thinka exist?

Currently we only have one version: Thinka for KNX (HKV1.1 and HKV1.2)

What languages does Siri speak?

English, German, Dutch, Swedish, Italian, Russian and many more.

How many accessories can Thinka control?

The limit of 150 accessories in practice means you can have a multitude of group addresses

Do I need to configure my network for Thinka?

No, Thinka uses DHCP. Thinka does not need to have internet access.

What HomeKit types does Thinka support?

We support a whole array of devices. Check this article for the whole list.

What is WindowCovering?

(Venetian) Blinds, Shades and Curtains.

Do you support Venetian blinds?

Yes, we do, you can control up and down as well as the angle of the blinds.

What is the beta channel?

We have a beta channel for evaluation of new and experimental features.

The ETS import in Thinka does not find my group address

The better the ETS file is organized the more we will find

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Cool, can you put me on the beta channel?

Actually, you can do it yourself.

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How do I turn on my lamps?

First of all make sure your lamp is configured properly in Thinka.

Can I use ETS3 or older project to configure Thinka?

We only support ETS4 and 5

Do you have any more background information about HomeKit and the Home app?

See our section on HomeKit

How do I dim my lights?

First of all make sure your lamp is configured properly in Thinka.

How do I remove the password from my Thinka?

Go to the login page of your Thinka and click the 'reset the password' link

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How do I turn on my lamps?

First of all make sure your lamp is configured properly in Thinka as a switch or lightbulb.

I have a Thinka for Echo. Can I get HomeKit too?

No, you can not. Because HomeKit requires different hardware but we do offer an upgrade.

Can I use HomeKit, Google and Amazon all together?

Yes, you can. You can mix all these assistants.

Does Thinka support geolocation?

Yes, we do via HomeKit or Alexa.

I can not invite a home member in Google Home

G-Suite email account is not supported

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How do I dim my lights?

First of all make sure your lamp is configured properly in Thinka as a lightbulb.

Can I ask for the temperature of my heating?

Yes, just say "Ok Google" or “Hey Google," then "What's the temperature in the Living Room?"

How do I close my curtains?

First of all make sure your curtain is configured properly in Thinka as a window covering

How do I set my thermostat with Apple Siri?

First of all make sure your thermostat is configured properly in Thinka as a Thermostat.

Can I ask for the temperature of my heating?

Yes, just ask “Hey Siri, what is the temperature in here?”.

Do you have more examples for using Siri?

For more examples see the Apple Siri website.

Can I control my home remotely?

Yes, With the Home app, you can set up a home hub to control your HomeKit accessories remotely.

Can I share my home with my family?

Yes, With the Home app and hub (see above), you can grant access to the people you trust.

What is the Thinka Setup app? And what is the Home app?

The Thinka Setup app is the app that you use to configure HomeKit...

My Thinka is flashing blue

Please contact support@thinka.eu

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How do I turn on my lamps?

First of all make sure your lamp is configured properly in Thinka

The online backup button stays red - what can be wrong here?

Probably you have disabled all services that needed the Cloud

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How do I close my curtains?

First of all make sure your curtain is configured properly in Thinka.

Do you have more examples for Amazon Alexa?

Yes, see the Amazon Alexa website.

How do I connect my Thinka to my Amazon Echo?

You need to have an Amazon Echo properly working in your home.

I have a Thinka for Echo. Can I get Google Home too?

No, only the HomeKit version offers Google Home support.

How do I share the diagnostics?

Go to your Thinka's web interface, click on Settings and then support, then on "Export Diagnostics"

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How do I set my thermostat with Amazon Alexa?

First of all make sure your thermostat is configured properly in Thinka.

I have a Thinka for Echo. Can I get Olisto too?

No, only the HomeKit version offers Olisto support.

How do I set my thermostat with Google Home?

First of all make sure your thermostat is configured properly in Thinka.

Can I ask for the temperature of my heating?

Yes, just ask “Alexa, what is the temperature in here?”.

Do you have more examples on using Google?

For more examples see the Google Smart Home website.

How do I close my curtains with Google Home?

Say "Ok Google, open the curtains" fully open the curtains or "Ok Google, set the curtains to...

How do I setup a Thinka integration using Olisto?

From the "Inspiration" tab a few Thinka bundles are already available for you...

How do I connect my Thinka to the Olisto app?

Enable Olisto from the settings page on your Thinka. Doing so you allow the Thinka to setup a...

When trying to sync Thinka with HomeKit I get the message that the synchronisation failed

You probably have another Room or Group with the same name.

How do I configure my motion sensor?

Use a Motion Sensor to detect motion in a room. Only one group address is needed...

How do I configure my carbon dioxide (CO2) sensor?

Two group addresses can be configured for a CO2 sensor. CO2 detected and CO2 level...

How do I configure my contact sensor?

A Contact Sensor is mostly used to detect if a door or window is opened. A single group address...

How do I configure my humidity sensor?

The current humidity can be displayed in the Home app. One group address needs to be configured...

How do I configure my leak sensor?

A Leak Sensor is used to detect broken water pipes or other leakage...

How do I configure my light sensor?

The current light level can be displayed in the Home app...

How do I configure my lightbulb?

Use the regular lightbulb service for switching or dimming a simple light...

How do I configure my occupancy (presence) sensor?

Use an Occupancy Sensor to detect presence in a room. Only one group address is needed...

How do I configure my push button?

Push buttons allow you to trigger actions in HomeKit by pressing KNX buttons...

How do I configure my scenes?

You can activate KNX scenes with Thinka. You configure the scene group address and scene number...

How do I configure my smoke sensor?

A Smoke Sensor is used to quickly detect and alert in case of fire or smoke...

How do I configure my switch?

Switch allows setting devices on or off. Use this for everything that's not a lightbulb...

How do I configure my temperature sensor?

The current temperature can be displayed in the Home app...

How do I configure my thermostat?

Thinka has multiple configuration options, mostly optional, for controlling thermostats...

How do I configure my window covering?

Select "Absolute Position (0..100%)" for the "Current Position Status" parameter...