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Frequently Asked questions

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What do the LEDs mean

There are 3 rgb led on Thinka Z-Wave device. Here is the gif images and explanations about the led status

Inclusion of a Z-Wave device

Exclusion of a Z-Wave device

When inclusion or exclusion operation is successful

When Thinka Z-Wave is doing some backend jobs such as initializing network, communication devices, etc...

When inclusion or exclusion operation is failed

When Z-wave action is cancelled or abort.

Manufacturing self test

Hardware failure

More on

In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at, or by phone at +31-20-2420666