Thinka makes it easy for professionals to support their customer's Thinka. Remotely and secure.
And with Thinka PRO the underlying KNX network as well.
Thinka offers various means of support:
A home owner or installer can decide to revoke this remote access at any time. After 14 days the access will be revoked automatically,
Thinka Pro offers remote access to the KNX network for professionals. This way you can manage your customers' KNX network securely from any location. The Thinka PRO has a built-in IP Gateway that can be used to access and manage the underlying KNX network. With ETS of course, but the IP Gateway can also be used for other purposes. However we strongly advise against opening this IP Gateway to the Internet.
For remote access to this Thinka IP Gateway, we offer VPN access. The Thinka PRO runs a VPN Server that offers secure communication without the need to open up your customers' firewall.
In rare cases where you need expert support by Thinka support staff, remote access can also be granted to Thinka support personnel to assist in troubleshooting, if necessary.
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We offer our resellers a number of benefits including reseller pricing program, priority delivery, direct support, marketing collateral and communication of your company name in the Find a System Integrator page. Enthusiastic? Register via our registration form