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Frequently Asked questions

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What is the beta channel?

We have a beta channel for evaluation of new and experimental features. Please contact us via support@thinka.eu and we will further review your request (please mention your serial number (Z-Wave) or serial number (KNX)).

Once accepted you can put your Thinka on the beta channel yourself. Go to your Thinka's web interface and go to the Update Thinka page in the menu. Now you can switch your Thinka from stable to beta.

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In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666