How do I give my system integrator remote access to my Thinka?
KNXHow to Grant Remote Access to Your Thinka for Your System Integrator
Need to give your KNX installer remote access to your Thinka? Our "Installer Support" feature makes it safe and simple! Just follow these easy steps:
- Open your Thinka’s web interface.
- Navigate to Settings → Remote → Remote Web Access.
- Click Start Remote Web Access to generate a secure link.
- Use the Copy URL button and share this link with your installer via email, WhatsApp, or another trusted method.
This unique link allows your installer to access your Thinka’s web interface remotely. If your Thinka is password protected, remember to either temporarily remove the password (see how to remove your Thinka password) or securely share it with your installer.
Important: Only share the link and password with people you trust—anyone with these details can access your Thinka. You can revoke access at any time, and for your safety, all remote access is automatically disabled after 14 days. Each new access request creates a fresh, unique link for maximum security.