Frequently Asked questions

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How do I allow Thinka support remote access to my Thinka?

On web interface of your Thinka, goto Settings -> Support, then "Start Remote Support Access", copy the URL and share it with a Thinka support agent. Thinka support agents can now access your Thinka, until you stop it. No one else (even if they would have the URL) but Thinka authorised personnel can access your Thinka.

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Trouble shooting
In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666