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Frequently Asked questions

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How do I factory reset my Thinka for Z-Wave?

Thinka can be factory reset by pressing the top button of the device with the Thinka logo.

Press and hold the button until the led flashes orange, releasing it and hold the button again until the LED flashes purple. When the led stopped flashing you can release the button. Your Thinka has been reset to the factory defaults.

Only do this if you absolutely need to, for instance if you are moving or selling your Thinka

Make sure to make a backup, this will help you set up your Thinka again

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Trouble shooting
In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666