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Frequently Asked questions

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My Thinka's LED is flashing red

This means your Thinka is either updating its software or is not working OK. In the latter case it probably can not connect to the KNX system or your network. Download and install the Thinka Companion app, and try to find your Thinka on your network.

Do not power off your Thinka, wait at least 10 minutes before resetting it.

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In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at, or by phone at +31-20-2420666