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Frequently Asked questions

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My Thinka is already connected to another Home. How can I (re)connect to my Home?

This can happen when you or somebody else connected before with another appleId. This user is the admin on HomeKit and therefor in Thinka.

You can remove this user from your Thinka, by logging into your Thinka and from the "Apple Homekit" menu click on

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In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at, or by phone at +31-20-2420666