After connecting Thinka my KNX system has become irresponsive!

Why Did My KNX System Become Unresponsive After Connecting Thinka?

If your KNX system has stopped responding after connecting Thinka, it’s likely due to insufficient power supply.

• KNX Bus Power Limitations: The KNX bus typically delivers around 320mA at 30V (less than 10W), which is not enough to power both your KNX devices and the Thinka interface.
• Possible Issue: If you use the KNX bus to power both systems, your entire KNX installation may become unresponsive as a result of a power shortage.

Solution:

• Always use a dedicated KNX power supply for your KNX system.
• Power the Thinka device separately, using the power supply provided with your Thinka.

By ensuring your Thinka and KNX devices have sufficient, separate power, you’ll enjoy a reliable, responsive smart home system. Need more help? Contact our support team for expert assistance!