Frequently Asked questions

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Why does my curtain show up as a switch in the Alexa App?

When using WindowCoverings in Alexa, the App shows just information, no controls (see below left). This is a serious limitation, since you can not use it to open or close the curtain. And you can not use it in an automation.

That's why we decided to show it a Switch (see below right). This would normally mean you would use turn on/off.

But we made it so that you can still say:

  • Alexa, open the curtain
  • Alexa, close the curtain
  • Alexa, set the curtain to 35%
  • Alexa, raise the curtain
  • Alexa, lower the curtain

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In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666