Frequently Asked questions

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The ETS import in Thinka does not find my group address

ETS project files do not have a lot of structure and even though our import is smart, it can not always recognize all devices. The better the ETS file is organized the more we will find. A really nice way to setup a ETS project is described by us in this article Import ETS projects in Thinka

Alternatively you can add devices by hand.

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Trouble shooting
In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666