Thinka for KNX - FAQ

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My Thinka's LED is red

No worries, your Thinka is starting up

More on

Trouble shooting

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After connecting Thinka my KNX system has become irresponsive!

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My Thinka's LED is flashing green

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My Thinka's LED is flashing red

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What do the colours of the LED on the Thinka mean?

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How do I restart my Thinka?

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How do I factory reset my Thinka?

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How can I find the serial number on my Thinka?

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Thinka says the my group address can not be read, what can I do?

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My device shows up in red, is that a problem?

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How do I allow Thinka support remote access to my Thinka?

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The ETS import in Thinka does not find my group address

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Cool, can you put me on the beta channel?

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How do I remove the password from my Thinka?

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I can not invite a home member in Google Home

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My Thinka is flashing blue

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The online backup button stays red - what can be wrong here?

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How do I share the diagnostics?

In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666