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Frequently Asked questions

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How do I pair with Thinka?

Recently the new version of our Companion app was accepted by Apple and released in the App Store. The app now allows you to monitor the status of your network and KNX system. Furthermore it supports Thinka's that are protected with a password.

Just like before it still assists you in pairing your Thinka with HomeKit on your phone, and putting all devices in the proper rooms. The app will show a notification of the number of Thinka accessories that are out-of-sync with HomeKit as well.

If you have any questions or requests, please let us know via support@thinka.eu If you like the app, please leave a review in the App Store, we really appreciate it.

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HomeKit
In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666