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Frequently Asked questions

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Why does my curtain show up as a switch in the Alexa App?

When using WindowCoverings in Alexa, the App shows just information, no controls (see below left). This is a serious limitation, since you can not use it to open or close the curtain. And you can not use it in an automation.

That's why we decided to show it a Switch (see below right). This would normally mean you would use turn on/off.

But we made it so that you can still say:

  • Alexa, open the curtain
  • Alexa, close the curtain
  • Alexa, set the curtain to 35%
  • Alexa, raise the curtain
  • Alexa, lower the curtain

More on

In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at, or by phone at +31-20-2420666