Thinka for Z-Wave is a Z-Wave certified hub, which means it supports all Z-Wave certified devices in principle.
To ensure compatibility, the device you add must also be Z-Wave certified.
If your device is certified but still not working correctly, please check whether it is running the latest firmware version.
If the device is up to date and the issue persists, feel free to contact the Thinka support team at support@thinka.eu.