Thinka is not visible in the Thinka Companion App

Why Can't I See My Thinka in the Thinka Companion App?

If your Thinka device isn't showing up in the Thinka Companion App, don't worry—here are some quick troubleshooting steps to help you get connected:

• Check the LED Status on Your Thinka
  Look at your Thinka device and confirm that its LED indicator is green. This means your Thinka is powered and ready. If the LED shows a different color, click here to learn what the LED colors mean.
• Ensure Proper Network Configuration
  Even with a green LED, Thinka may not be visible if there’s a network issue. Please make sure:
  • Your phone and Thinka device are connected to the same Wi-Fi network.
  • Avahi / Bonjour (mDNS) traffic is allowed on your network. Some routers or firewalls may block this by default—check your settings to enable device discovery.

Following these steps will help your Thinka appear in the app and get you back in control of your smart home in no time!