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Frequently Asked questions

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Is Thinka secure?

Thinka was designed with security and privacy in mind. See our article at our news section and the interview on KNX Today. See also our FAQ on cloud

More on

Installation
Are there any requirements for using Thinka in my home?
How do I install my Thinka?
How to include a regular Z-Wave device
How to install Thinka Z-wave
Can the KNX bus power a Thinka?
Can the Thinka be connected via Twisted Pair or an IP Gateway?
I just ordered a Thinka. What can I do to prepare the installation?
How to exclude a Z-Wave device
How to configure HomeKit
How do I provide power to the Thinka?
Do I have to program the Thinka in ETS?
What is a provisioning list
Does the Thinka connect my home to the cloud?
How to include a SmartStart Z-Wave device
What versions of Thinka exist?
How to configure a Z-Wave device
In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666
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