Frequently Asked questions

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When trying to sync Thinka with HomeKit I get the message that the synchronisation failed

You probably have another Room or Group with the same name. Check the names in Thinka as well as in your (existing) Home, and make sure you do not use the same name twice.

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HomeKit
In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666